Support
Clear help for operators, supervisors and owners.
The proposed subscription includes onboarding, software updates and online support so each factory can use the system consistently.
Common questions
Does GlassPilot AI control the tempering machine?
The concept begins as an advisory system. It recommends settings for an operator to review, rather than changing machine controls automatically. Any future integration would require controlled technical and safety testing.
What information does an operator enter?
A batch record can include glass type, size, thickness, machine and other relevant production details agreed during factory setup.
What happens when a recommendation looks wrong?
The operator pauses and asks an experienced colleague to review the case. The final choice and the reason for any correction are recorded for future learning.
Can a factory start without perfect historical data?
A pilot can begin with a limited verified dataset and expert review. The system should show uncertainty and avoid presenting weak guidance as certain.
What is included in the proposed subscription?
The business model includes access to the factory-floor software, continuing model improvement, software updates and online support.
Before a pilot
Identify one machine, a responsible expert and a set of reliable completed batch records.